Privacy Policy

1. Who We Are

This website is operated by our company for the purpose of providing PCB fabrication and PCB assembly (PCBA) services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

  • Account information — name, company, email address, phone number and country when you register or place an order.
  • Order & quotation data — PCB specifications, Gerber files, BOM, pick-and-place files and shipping addresses you upload or enter.
  • Payment information — payment method and transaction records. Full card numbers are processed by payment providers and are never stored on our servers.
  • Technical data — IP address, browser type and pages visited, used to keep the site secure and improve usability.

3. How We Use Your Information

  • To prepare quotations, process orders, arrange production, shipping and after-sales support.
  • To send order status notifications, invoices and, with your consent, occasional product updates.
  • To comply with legal, tax and customs requirements.

4. File Confidentiality

Your design files (Gerber, BOM, coordinate files) are used solely for manufacturing your order. They are stored on access-controlled servers, never shared with third parties for marketing purposes, and can be deleted from our systems upon written request after order completion. We are glad to sign an NDA on request.

5. Data Sharing

We share data only with parties necessary to fulfil your order — e.g. logistics carriers (shipping label), payment providers (settlement) and, where applicable, sub-contracted processes under the same confidentiality obligations. We do not sell personal data.

6. Cookies

We use essential cookies to keep you signed in and remember your quote settings, plus analytics cookies to understand site usage. You can disable cookies in your browser, but parts of the ordering process may then not function.

7. Data Retention & Your Rights

Order and accounting records are retained as required by law. You may request access to, correction of, or deletion of your personal data, and you may opt out of marketing emails at any time by contacting us.

8. Contact

For any privacy request, email our sales team or use the contact form at /contact.html. We reply within 5 working days.

Last updated: September 2026

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