Notes
- Tracking usually becomes active 12–24 hours after the carrier picks up the parcel.
- Supported carriers include DHL, FedEx, UPS, TNT, Aramex, EMS and major postal services.
- For production progress (WIP), signed-in customers can open the order in My Orders and view the live process list.
- Tracking not updating for over 3 days? Email sales with your order number — we investigate with the carrier.
Before shipment: production stage visibility (etching → drilling → AOI → e-test → packing) is available in the member area, and we email you at each milestone — quote confirmation, production start, QC pass and dispatch.
