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Complaints, Refunds and RMA

2026-09-26  |  Views

Escalation path

1) Raise the issue with your order number. 2) If the first analysis does not resolve it, ask for escalation to the engineering manager. 3) Confirmed refunds go back to the original payment method within 5 working days of agreement.

Board returns (RMA) are arranged by support with a prepaid label for confirmed defects. Refund scope follows the liability terms on the Special Notes page.

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